Shipping :

All Orders will be sent by Courier.

All products will be sent out within 5-7 working days of receiving Payment... Delivery within 9 - 11 working days.


Returns :

No-quibble return policy within 7 days of receiving product.

If over 7 days, please contact cleartides by email...

A Full refund Or Replacement product will be issued/ sent on receiving returned goods.

A Full Refund will be issued minus the return postage Fees.


Warranty Policy

Cleartides warrants this product to the original purchaser against defective material and workmanship that occurs during normal use of the body for 30 days and (1) year warranty on the pump. Company will, at Company’s option, either repair or replace without charge.

Products Covered by Warranty

All Cleartides equipment listed below are covered by warranty from the date of purchase.

• Protein Skimmers

• Fluidised Reactors

• Calcium Reactors

• Nitrate Reactors

• Zeolith Reactors

• Overflow-Boxes


• Damage resulting from accident, misuse, lack of reasonable care, subjecting the product to abnormal working conditions or any other failure not resulting from defects in materials or workmanship.

• Damage caused by tampering, modification or attempted repair by anyone other than the Company.

• Transfer of product to someone other than the original purchaser.